IMPROVING THE PATIENT JOURNEY
IMPROVING THE PATIENT JOURNEY: A How-to Guide - two day conference
Plus
A CLINICIAN/MANAGEMENT PARTNERSHIP FOR CHANGE - optional one day workshop
Nurses, Allied Health Professionals, Doctors and Managers Working Together
A joint Canterbury DHB and Health Sector Conferences initiative
Dates: Monday 14th – Wednesday 16th May 2007
Venue: Christchurch Convention Centre, 95 Kilmore Street, Christchurch. www.convention.co.nz
Improving the Patient Journey: A How-to Guide conference themes:
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Patient Flow – whole systems
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Patient Safety
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Process Redesign
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Leading and Managing Change
Goals
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To hear from leading figures who have successfully improved patient flow in their organization
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To share the knowledge and experiences of those leading programmes to improve patient flow
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To learn and develop skills to apply the techniques of flow improvement
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To work interactively with other participants in developing an in depth understanding of using flow techniques to improve services.
Expected Outcomes:
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Increased knowledge of patient flow concepts
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Contacts and network for ongoing support
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At least one draft project for each DHB to improve patient flow